Why Our Clients Get the Best Deal
We believe that a successful negotiation is not where one side has pulverized the other.
You don’t “win” a negotiation; you get the best possible outcome for your clients while doing the least harm. No one should leave a negotiation angry. After all, you never know when you might have to negotiate with the same people again. When it comes to negotiating on behalf of our clients, we keep the following in mind:
Set the stage: We prefer a location that’s quiet, neutral, pleasant, and away from distractions and confusion. Itʼs best if everyone turns off their devices, and refrains from calls or texts during negotiations.
Be prepared: We never enter without doing our homework. We verify any outstanding facts before the negotiation begins. (Later fact-finding can cause a negotiation to bog down!)
Present a united front: We represent our clients and have been hired to act on their wishes. If the time should arise that we might not agree with their position, we will never share that with the other side. If we feel a clientʼs position is less than optimal, we will only discuss it with them in private.
Leave attitudes at the door: Itʼs very simple… treat everyone in the negotiation with respect, regardless of personal opinions. If anyone disagrees, disagree with the idea, not the person.
Watch non-verbal cues and body language: (Sorry, but we canʼt reveal all of my secrets here… suffice it to say we take it all in!)
Hold something in reserve: We discuss concessions with our clients before hand and only offer these concessions when we absolutely need to concede something.
We don’t harp about points that don’t matter to our clients: Negotiations should never choke or stall over a minor point. We prefer to get agreement on major points such as price and terms and put lesser items aside to return to later.
Never volunteer too much information: Knowledge is power in a negotiation. Telling the other side any information, however insignificant seeming, could weaken our clientsʼ position. On the opposite hand, we learn as much about the other side as we can.
If you ever need someone on your side in a real estate negotiation, feel free to contact any of us directly.